Private Discord channels for paying customers
Make a Discord channel visible only to a role, then let Conncord manage who has that role from HubSpot or Attio workflows. Customers get access when the CRM says they're customers, and lose it when they churn.
Updated
A perk customers can see
Private support, early access and office hours channels make paying feel worth it.
Access that matches your CRM
No stale access: when someone churns or a trial ends, the workflow removes the role and the channel disappears.
Tiers without the admin
Different roles for different plans or segments, each opening its own channels.
Setup
How to set it up
Pick your CRM. Either way it takes a few minutes and no code.
HubSpot
- 1
In Discord, create a role (for example Customer) and a channel only that role can see.
- 2
Link members to contacts with the welcome message, your invite link or Layover.
- 3
Build a workflow that runs Assign Discord Role when a contact becomes a customer, and one that runs Unassign Discord Role when they churn.
Attio
- 1
In Discord, create a role (for example Customer) and a channel only that role can see.
- 2
Link members to people with the welcome message, your invite link or Layover.
- 3
Build Attio workflows that run Assign Discord role when a person becomes a customer, and Remove Discord role when they churn.
Ideas
Ways teams use it
- #customers for paying accounts
- #beta for people in your beta list
- #enterprise for top-tier plans
- #partners for agency partners
- Office hours channel for onboarding customers
- Access removed when a subscription ends
“This was amazingly simple to setup and now I have a way to know which of my customers are in Discord and control roles as well.”
FAQ
Questions, answered
More use cases
Keep going
Connect Discord to your CRM today
Link members, automate roles and send messages from HubSpot or Attio workflows. Live in minutes.
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5.0· 4 reviews on HubSpot