HubSpot vs. Attio: what Conncord supports
Compare Conncord's Discord features for HubSpot and Attio: workflow messages, roles, member linking, Layover and Ticket Sync, and how they differ.
Conncord works with HubSpot and Attio. Both get workflow messages and roles, member linking, the welcome message, invite links and Layover. Ticket Sync is HubSpot only. Plans and prices are the same for both.
| Feature | HubSpot | Attio | Plan |
|---|---|---|---|
| Send Discord messages from workflows | ✓ | ✓ | All plans |
| Assign and remove Discord roles from workflows | ✓ | ✓ | All plans |
| Link Discord members to CRM records | ✓ | ✓ | Pro and Scale |
| Welcome message with Register button | ✓ | ✓ | Pro and Scale |
| Layover page | ✓ | ✓ | Pro and Scale |
| Ticket Sync (Discord forums to tickets) | ✓ | – | Scale |
How they differ
| HubSpot | Attio | |
|---|---|---|
| Where you add Conncord | A Conncord action in a HubSpot workflow | A Conncord step (block) in an Attio workflow |
| Which records workflows run on | Messages: any record. Roles: records with the Conncord Discord ID property, usually contacts | Messages: any record. Roles: a person record |
| How roles find the Discord member | The action's Contact's Discord ID field, mapped to the Conncord Discord ID property | The step's Person field. Conncord looks up the Discord member linked to that person |
| When an action fails | The action fails and the workflow continues. Branch on the errorCode output | The step takes the Failed path, with error_code and error_message |
| To retry after fixing a problem | Re-enroll the record | Run the workflow again |
| Invite link | One link, personalized per contact in HubSpot emails, so members are matched to the right contact | One link for the workspace. Members are matched to people by email |
| Fields Conncord adds | Contact properties in the Conncord Properties group | Person attributes Conncord Discord ID, Conncord Discord username, Conncord Discord email |
One CRM per account
A Conncord account connects to one CRM at a time. To switch, click Switch CRM at the top of your dashboard, or disconnect the current CRM in step 1 of the setup and connect the other one. Your Discord bot, branding, Layover page and welcome message stay the same.
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