Welcome message

The welcome message links members who join your Discord server without your invite link. When someone joins, Conncord posts a message that mentions them, with a Register button. They enter their email and name, and Conncord links them to a HubSpot contact or Attio person.

It's included in the trial, Pro and Scale plans.

Set it upCopy Anchor Link

1. In your Conncord dashboard, finish Add your branding first. The welcome message uses your company name.
2. Open Welcome message and turn on Send a welcome message.
3. Pick the Channel to post in. Channels Conncord can't post in are marked "(Conncord can't post here)". See Discord bot setup.
4. Edit the Message, then click Save.

The default message is:

Hi <@{user}>! Please register yourself with {company}!

What members seeCopy Anchor Link

1. The member joins your server and sees your message with a blue Register button.
2. They click Register. A form titled Register to proceed asks for the email they use with your company, their first name and their last name.
3. They submit it and see "Thanks, @their-name! You're registered." Only they can see the form and the replies.

Only the member the message mentions can register with its button.

How the member is linkedCopy Anchor Link

Conncord looks for a HubSpot contact or Attio person with the email they entered. If there's one, the member is linked to it. If not, Conncord creates one. It fills in the name only where the record's fields are empty, and never overwrites existing data. Then it saves the member's Discord ID and username on the record.

• Fields Conncord writes in HubSpot
• Attributes Conncord writes in Attio

When the welcome message isn't sentCopy Anchor Link

Conncord skips the welcome message when:

• The member joined through your invite link or Layover. They're already linked.
• The member was linked before and rejoined your server.
• Your plan doesn't include welcome messages (Starter).
• No CRM is connected, or your branding or channel isn't set.